Refund Policy

We have a 30-day return policy. You have 30 days after receiving your item to request a return, as long as it is unopened and in original condition. To start a return, email contact@edge.shop with your order details and we will send instructions and the return address.

Damages and issues Inspect your order on arrival and contact us at contact@edge.shop right away if the item is defective, damaged, or wrong, so we can make it right.

Exchanges The fastest way to get what you want is to return the item you have. Once the return is accepted, place a separate order for the new item.

Refunds Approved refunds are issued to your original payment method within 5 business days. Depending on your bank or card provider, it can take up to 10 business days to appear on your statement. If more than 10 business days have passed since we approved your refund and you have not received it, email contact@edge.shop.

Cancellations Orders can be cancelled before they are dispatched. Once you receive a tracking email, your order is on its way.

Subscriptions You can cancel a subscription anytime. It stays active until the end of the current billing cycle and does not renew after that.